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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Kadzama products

The group "New Technologies" offers for review the products of the plant Kadzama: ovens for roasting cocoa beans, crushers with a separator for cocoa beans, melangers, vibrating screens, trolleys, ball mills, crushing drums, containers for storing colored cocoa butter, automatic tempering machines, containers for immersion glazing, mini containers, containers for tempering chocolate, with a wheeled mixer, incubators, mini-incubators for cocoa butter crystals, coloring chambers for confectioners, tables for chocolate glazing, tables for automatic mold filling, refrigeration tunnels, vibrating plates for candy cases, mini guitars, guitars for slicing, frames, guitar trolleys, pastry studs, melting tanks, confectionery equipment, robots for filling chocolate, 3d printers for decoration, chocolate molds
  • Ovens for roasting cocoa beans Kadzama
    Ovens for roasting cocoa beans
    3 kg, 10 kg, etc.
  • Cocoa Bean Crushers Kadzama
    Cocoa Bean Crushers
    with separator, etc.
  • Melangers Kadzama
    Melangers
    7 kg lite, 85 kg, 20 kg, etc.
  • Grinding equipment Kadzama
    Grinding equipment
    vibrating screens, mills, etc.
  • Draping equipment Kadzama
    Draping equipment
    draining drums, etc.
  • Tempering equipment Kadzama
    Tempering equipment
    tempering machines, etc.
  • Equipment for sweets and nut pastes Kadzama
    Equipment for sweets and nut pastes
    paint chambers, guitars, etc.
  • Confectionery inventory Kadzama
    Confectionery inventory
    nozzles, scraper strips, etc.
  • Robots for filling chocolate, 3D printers for decoration Kadzama
    Robots for filling chocolate, 3D printers for decoration
    PRO and others .
  • Chocolate molds Kadzama
    Chocolate molds
    medals, tiles, etc.

NEW TECHNOLOGIES GROUP

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